X. Design Week 2026
Digital Tourism Think Tank
Zone · The Strategy Room

The Strategy Room

Build the frameworks and roadmaps you take home to your team. The Strategy Room is a working session for the bigger picture questions, the sequencing decisions and the harder strategic choices. Each session ends with something you can act on, whether that is a clearer sense of foundations, an accountability map, a competitive positioning view or an investment framework. The Strategy Room is led by Nick Hall.

The Strategy Room
Four Rotations

Where The Strategy Room goes across the two days

01
stairs
AI Readiness, Workflow & Knowledge Systems

Becoming AI-Ready

Most organisations are waiting for clarity before committing. This session works in the opposite direction: identifying the one or two moves that unlock everything else, the foundations that need to be in place and how to build internal momentum without a perfect strategy.

Tuesday 2 June · Morning
02
account_tree
AI Governance & Strategy

Building Your Governance Framework

Work through how destinations move from individuals using AI tools to an organisation with clear rules and standards. Map where your organisation sits between phase one (efficiency) and phase two (reinvention) and identify the single biggest thing stopping the move from one to the other.

Tuesday 2 June · Afternoon
03
trending_up
AI Discoverability & Presence

Going Further on GEO and AEO

A strategic working session on how to take GEO and AEO further. Cross-platform and multi-author approaches, the choice between depth and volume, and the harder question of when to set the narrative versus respond to demand.

Wednesday 3 June · Morning
04
savings
AI Interfaces & User Experience

Investing in AI Interfaces with Longevity

How destinations should invest in AI interfaces given how quickly the technology evolves. Work through the harder questions: what KPIs matter, how to measure ROI, when to pull the plug, and how to balance AI with traditional interfaces.

Wednesday 3 June · Afternoon